A questionnaire survey was conducted on 330 cast members working at Reoma.
We asked our senior cast members some questions that job-hunting people are curious about.
- Home
- About Senior Employees
- The reality of our seniors

Why did you decide to join the company?
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Job Description
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Location
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Theme parks and amusement parks
Because I love you
- 4Because I like serving customers
- 5Use your skills
- 6Because I love children
- 7Salary
- 8Corporate culture
- 9Employee Welfare


At work
What do you value?


How do you spend your holidays?



Is there a gap before and after joining the company?
- there were41%
- didn't59%
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there were
I was able to have a much deeper connection with the guests than I had ever imagined.
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there were
The work comes with a great sense of responsibility, including safety checks and usage restrictions.
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there were
I felt that the front desk duties were not just check-in and check-out, but also included a wide range of tasks such as making announcements about the hotel facilities on the direct bus, taking reservations for the dinner buffet, and providing tourist and park information.
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there were
I had imagined it would be all fun and games, but in reality it was difficult in a good way, with things like the weather and receiving kind words from guests, but it was also rewarding.
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there were
The workload was heavy and it required more physical strength than I expected. The working hours were irregular and the peak season was busier than I expected.
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didn't
Because there were no discrepancies between the information on the job application and what was confirmed during the interview.
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didn't
I like customer service, so there wasn't really any gap for me.
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didn't
The training was thorough and everyone was kind and happy to explain anything I didn't understand, so I had no worries at all.
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didn't
When I first joined the company, I found it difficult as there was a lot to remember, but once I got used to it, I was able to enjoy serving guests, which was just as I had imagined.
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didn't
My previous job was in the hotel industry and I had part-time experience in the customer service industry, so there was no gap.

What kind of people are there at Reoma?

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- People with strong communication skills
- A unique person
- Someone who likes people and can work hard for others


A company where young people can thrive?
- can84%
- Not possible16%
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can
A company that lets you try to do what you want to do.
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can
We also have an evaluation system (MVP awards and performance evaluations) and a system for promoting part-time employees to full-time employees, so I think you can succeed if you have motivation and hospitality.
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can
Many of our employees and PAs are in their 20s, so they can perform a variety of tasks regardless of age.
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can
Since you are allowed to take on any challenge you want to take on, I think this is a company where you can grow regardless of your age, work experience, or years of service.
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Not possible
Depends on your own efforts.
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Not possible
There are some jobs that you can't do well without experience. I think that practical experience is also necessary for maintenance work.
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can
A company that lets you try to do what you want to do.
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can
We also have an evaluation system (MVP awards and performance evaluations) and a system for promoting part-time employees to full-time employees, so I think you can succeed if you have motivation and hospitality.
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can
Many of our employees and PAs are in their 20s, so they can perform a variety of tasks regardless of age.
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can
Since you are allowed to take on any challenge you want to take on, I think this is a company where you can grow regardless of your age, work experience, or years of service.
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Not possible
Depends on your own efforts.
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Not possible
There are some jobs that you can't do well without experience. I think that practical experience is also necessary for maintenance work.

I felt it while working.
What is the appeal of Reoma?

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Three generations can enjoy it togetherAlso, the character entertainment, such as parades and stage shows, is fantastic.
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Reoma is the most sparkling spot in Kagawa! When I stand at the front desk, I hear compliments from guests such as "The buffet was delicious" and "The amusement park was great" as well as "Thank you."
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A place for the whole family to enjoy,"I used to come here with my kids, but today I brought my grandchildren."I feel happy when I hear them talking happily. I am healed by the smiles of my guests.
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Everyone works with a sense of professionalism. Also, the atmosphere is one of open communication and mutual support!
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The smiles on our guests' faces and the words "it was fun" are priceless.The appeal is being able to see the children's smiling faces up close.
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The welfare system is solidSo I can work with peace of mind. Also, because I am well-known, it is easy to explain where I work and what my job entails.

From now on, Reoma
What do you want to challenge?

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I want to improve my skills in my department!
- I want to be able to guide guests in English.
- I would like to try and improve my skills, such as costume making techniques.
- I want to obtain licenses for as many attractions as possible.
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We want to increase the number of repeat customers and fans!
- By improving our customer service skills, we hope to increase the number of repeat customers even more.
- I will strive to receive many positive comments about myself in guest surveys.
- Produce a lot of compliments about yourself. Increase your fan base, even if it's just one person.
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We want to create a better working environment!
- Creating an environment that makes part-time employees want to work for the company again.
- We create an environment where guests can have fun and where cast members can work easily.
- We want to create an environment where both guests and cast members can use the facility safely and with peace of mind without getting injured.
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I want to improve my skills!
- Since I'm in charge of cooking, I would like to improve my Western cuisine skills and be involved in developing new menu items.
- I work in accounting, but I still lack knowledge, so I want to work hard to acquire new skills.
- I want to implement more and more measures to attract more customers.
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I want my guests to have more fun!
- Creating attractive events that as many people as possible can enjoy.
- I want to improve my customer service skills so that I can bring more smiles to our guests' faces.
- I want to be light on my feet in both body and mind so that I can anticipate my guests' wishes and make suggestions.
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Miscellaneous
- I want to advance my career.
- Work until 65!
- I want to develop people. I want to develop as many staff members as possible so that they don't want to quit.















